Delayed simultaneous ringing allows users to configure their incoming calls to ring on multiple devices or for multiple people, but with a delay. This means that the call may first ring on one device or for one person, and then, after a certain delay, ring on other devices or to other people. This feature is designed to offer greater flexibility in call management, ensuring that important calls are not missed.
Key features
Flexibility in Call Management: Users can configure their incoming calls to ring first on a main device, then, after a predefined delay, on other devices or for other team members. This ensures that important calls are answered, even if the first recipient is not available.
Improved responsiveness: By allowing calls to ring on multiple devices or for multiple people with a delay, this feature improves team responsiveness. Urgent calls can be quickly redirected to another team member if the first recipient doesn’t answer.
Customized configuration: Users can customize delayed simultaneous ringing settings to suit their specific needs directly in their Microsoft Teams client settings. They can choose a delay of up to 20 seconds before the call rings on other devices or for other people, offering customized call management.
How do I activate the Delayed Simultaneous Ring?
To activate this feature, users need to access their Teams client settings. Here’s how to do it:
Accessing Teams settings: Open the Teams client and access the settings by clicking on your profile photo, then on “Settings”.
Configure Simultaneous Ringing: In Settings, go to the “Calls” section and select “Simultaneous Ringing”. You can then select the devices or people for whom you wish to set delayed simultaneous ringing, and set the desired delay.
Benefits for users and administrators
For users: Users benefit from greater flexibility in managing their calls, reducing the risk of missing important calls and improving their responsiveness.
For Administrators: Administrators can configure delayed simultaneous ringing policies for different user groups, ensuring efficient call management within the organization.
