Microsoft Teams: New Call Flow Viewer for Auto Attendants
Teams Phone administrators are familiar with this challenge: quickly understanding the exact path a call takes in an environment with
John Deletre
22 July 2026
Teams Phone administrators are familiar with this challenge: quickly understanding the exact path a call takes in an environment with
Efficient call management in the enterprise is essential for smooth communication and optimal customer service. Microsoft Teams has just rolled
Microsoft has removed the need for a resource account license for Auto Attendant services and call queues in Teams, simplifying
Do you know what an IVR ( Interactive Voice Response) is? In the field of unified communications, we also call
