Search
Close this search box.

Blog

"Knowledge is Sharing the Knowledge That Makes Us Grow. " Olivier Lockert

Queues App

Today, at Enterprise Connect 2024, Microsoft made an important announcement concerning Microsoft Teams, introducing new features and enhancements. Among these new features, the “Queue App” was highlighted, promising to optimize call management and the customer experience within your company. The Queues application will therefore be a native Microsoft Teams, enabling

John Deletre 26 March 2024

Auto Attendant & Call queue

Do you know what an IVR ( Interactive Voice Response) is? In the field of unified communications, we also call them Auto Attendant. There is also the concept of call queues, do you know what they are for? In this article, I’ll show you how to understand them and, more

John Deletre 13 May 2023

Want to Migrate or Connect Your Phone System to Teams?

Write To Me And Let's Stay In Touch!

Contact me
small_c_popup.png

Formulaire de contact

Discutons ensemble de vos projets

small_c_popup.png

Contact form

Let's discuss your projects together