The world of customer service is about to undergo a revolution! Microsoft announced Microsoft Dynamics 365 Contact Center 2 days ago. This contact center as a service (CCaaS) solution is designed to integrate generative artificial intelligence (Copilot) into every customer engagement channel, promising an unprecedented user experience. Generative artificial intelligence
In this festive end-of-year period, Microsoft has discreetly launched their free free of Microsoft Copilot, a revolutionary assistant at your fingertips. This silent exit during the holidays took everyone by surprise! Copilot’s mobile application promises to change the way you work, making your daily tasks easier, more flexible and mobile.
A few days ago, by mistake, I flooded/flooded an internal office community in Viva Engage, dedicated to informing my colleagues about the latest Microsoft Teams news. It was not intentional, I assure you! This was the result of a mistake I made when trying to optimize my Power Automate flows.
The FindTime extension will cease to function and will be removed from Outlook for Windows, Web and Mac. Scheduling Poll is the replacement function, integrated directly into Outlook clients for all users as a native function. When? The FindTime extension will cease to function on December 11, 2023. Microsoft will
Microsoft is looking for candidates to take the new MS-102: Microsoft 365 Administrator exam, currently in beta. If you have subject matter expertise in deploying and managing Microsoft 365 and implementing and administering Microsoft 365 client-level cloud and hybrid environments, be aware that for the beta launch of the exam,
Did you know that the pronoun feature is now in public pre-release and that as a Microsoft 365 administrator, you can activate it for your company? In today’s world, where almost everyone works in hybrid mode, it is sometimes difficult to know if the person you are talking to via
With Copilot Microsoft puts the power of next-generation AI ( ArtificialIntelligence) to work. Microsoft 365 Copilot combines the power of large language models (LLMs) with your data in Microsoft Graph and Microsoft 365 applications to turn your words into the most powerful productivity tool. Copilot is integrated with Microsoft 365
In a previous article last month, (see here) I showed you how to configure Power automate, in order to republish my articles, including the mention [Microsoft Teams] in the title of my old blog, to Yammer, using RSS feeds. Now that I have migrated my blog to a dedicated WordPress
And yes, it’s time to update your Azure Active Directory Connect (Ad Connect) server for those who are still running a version 1.x installation or even the very first versions 2.0.x.As of August 31, 2022, all Azure Active Directory (Azure AD) Connect 1.x versions will be removed, as they include
Below is a step-by-step guide to installing Azure AD Connect.
