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"Knowledge is Sharing the Knowledge That Makes Us Grow. " Olivier Lockert

Silent Test Calls

Microsoft Teams continues to evolve their UCaaS platform to offer ever more advanced features tailored to users’ needs. Among the

SIP Call Flow in Teams Admin Center

Microsoft Teams continues to innovate and improve its functionality, offering more and more tools to help admins solve their colleagues’

Snom SIP Gateway compatible

Snom recently obtained certification for two of their desktop phone models, enabling them to be integrated with the Microsoft Teams

Private line

Microsoft brings back the private line function. Thanks to this new feature, your users will be able to have a

Shared calls in Teams

Once again, Microsoft Inspire has some exciting surprises in store for us this year, including the announcement of shared calls

Bell new Connected Operator

Congratulations to Bell for joining the list of connected operators for Microsoft Teams. Bell becomes the 68th operator to be

Copilot in Teams telephony

Microsoft Inspire, Microsoft’s annual conference for partners and developers, was the scene of some exciting announcements this year. Among the

Agentless queue

Good news! Microsoft updates the behavior of its queues when no one is logged in. It will now be possible

Auto Attendant & Call queue

Do you know what an IVR ( Interactive Voice Response) is? In the field of unified communications, we also call

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