New Teams App update for desktop phones – October 2024

The latest update to the Microsoft Teams application on desktop phones (1449/1.0.94.2024101709) brings a new feature that greatly simplifies contact management: it is now possible to add contacts directly from the device, without going through the desktop application or online portal. This development is part of Microsoft’s drive to facilitate the user experience by integrating more functionality directly on the device. Now, on your Teams phone devices (Poly, Yealink or AudioCodes), you’ll be able to set up personalized contacts and speed dial buttons on the line on non-touch phones and sidecar phone devices certified for Microsoft Teams. It lets you quickly access frequently dialed numbers and contacts, using one-touch dialing and easy management of contact lists on line keys and sidecars.

What are the new features?

  1. Direct contact creation: This update enables users to create contacts from their Teams desktop phone, in just a few steps. Until now, it was often necessary to go through the desktop version of Teams or synchronize contacts from Outlook or other sources. Now, creating new contacts can be done quickly and intuitively via the device itself.

  2. Editing and deleting contacts: In addition to creating contacts, users can now edit or delete them directly from their phone’s interface. Whether it’s to update an e-mail address, phone number or other information, everything is at their fingertips.

  3. Simplified access to abbreviated contacts: With this update, users can also manage their favorite contacts directly on the phone. They can easily add or remove contacts from their favorites list for quick access, ideal for frequent contacts.

Benefits for users

This new feature has several benefits for companies and their employees, especially those who frequently use Microsoft Teams desk phones:

  • Time-saving: No need to log into an application or browse a computer to manage contacts. This feature is particularly useful for teams who need to react quickly to calls and requests.

  • Increased autonomy: users can manage their contacts without having to go through complex procedures or ask the IT department for an update.

  • Seamless user experience: this update helps to make the work experience more fluid and consistent by integrating essential functions into a single device.

How do I use this new feature?

Here’s how to add a new contact on your Microsoft Teams desktop phone:

  1. From the Home screen, access the “Contacts” menu.
  2. Select the “Add a contact” or “Assign a key” option
  3. Enter contact information (name, phone number, e-mail address, etc.).
  4. Save the contact to see it appear immediately in your list.

What this means for the future of Microsoft Teams desktop phones

Microsoft continues to enhance the Teams user experience across all device types, and this update is a good example. As businesses adopt cloud-based telephony solutions and Teams becomes a central communications platform, it’s likely that Microsoft will continue to enhance the capabilities of its desktop phones.

In short, this new feature is an asset for those seeking a more integrated and efficient communication experience. Microsoft Teams desk phones become more powerful and versatile tools, simplifying users’ daily lives and enabling smoother management of business contacts.

Conclusion

The latest update to the Microsoft Teams application on desktop phones enables users to manage their contacts directly from their device, a feature that improves efficiency and simplifies day-to-day operations. Here, Microsoft demonstrates its commitment to making technology more accessible and functional for businesses, while making Teams even more indispensable in the modern working environment.

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