Bell, one of Canada’s leading telecommunications service providers, recently announced a strategic collaboration with Microsoft to launch the Microsoft Teams Phone Mobile service for Canadian businesses. This initiative marks an important step in the evolution of business communications solutions, offering flexibility, increased efficiency and a second option for Canadian businesses.
The Microsoft Teams Phone Mobile service enables businesses to benefit from seamless integration of cell phone numbers with Microsoft Teams. This means users can make and receive business calls using their mobile device’s native dialer or the Teams app, while maintaining a single phone number. This mobile-first solution is designed to improve the productivity and efficiency of business communications by delivering a consistent user experience, whether on mobile, laptop, desktop or tablet.
The benefits of this new offer include :
- Reliable mobile calls: Users can make and receive business calls using their mobile device’s native dialer or the Teams app, while maintaining a single phone number.
- Unified communication: Users can make and receive business calls from any device, including mobiles, laptops, desktops or tablets, and access all Teams features, such as status updates, call forwarding, voicemail, unified call logs and missed calls, as well as recording, from any device, regardless of location.
- Improved management: IT administrators can now manage Teams Phone users, whether mobile or fixed, within the Microsoft Teams administration portal, simplifying moves, adds and changes.
- AI integration: Advanced features such as Microsoft 365 Copilot, available as add-ons, add powerful artificial intelligence capabilities, including live call synthesis.
This collaboration between Bell and Microsoft strengthens Bell’s calling solutions for Teams, joining Operator Connect, Direct Routing as a Service and Direct Routing. These options cater for a variety of working styles, from remote and hybrid employees to mobile-only workers, enabling companies to choose the best integration method for their specific communication needs.
Teams Phone Mobile explainer video
In conclusion, Bell’s launch of Microsoft Teams Phone Mobile represents a significant step forward for Canadian businesses, offering a flexible, secure and high-performance communications solution that integrates cell phone numbers with Microsoft Teams. This initiative promises to improve the productivity and efficiency of business communications, while offering a consistent and simplified user experience.
