Did you know that it’s now possible to rate and review applications available in the Microsoft teams application store? Microsoft collects your valuable feedback on the applications you use in Microsoft Teams.
Facilitating the Selection of Adapted Applications
With the proliferation of applications integrated into Microsoft Teams, it can sometimes be difficult for users to find the ones that best meet their specific needs. The new application evaluation feature aims to remedy this problem by offering users the opportunity to share their feedback.
Reviews will allow users to rate applications on a variety of criteria, including ease of use, feature relevance, performance and more. This information will then be made available to the entire Teams community, providing a collaborative database to guide users in choosing the applications best suited to their needs.
Continuous improvement through user feedback
The introduction of application evaluation functionality in Microsoft Teams is part of a continuous improvement approach. User feedback will play a crucial role in the evolution of applications, prompting developers to take account of real user needs and make updates accordingly.
This participative approach will also enable us to quickly identify applications that are experiencing problems or require significant improvements. In this way, development teams can react quickly to resolve problems, ensuring a smooth, seamless user experience.
How do you evaluate an Application?
Using the new application evaluation feature in Microsoft Teams is simple and intuitive. Users can access the “Applications” tab in Teams, select the application they wish to rate, then leave their opinion by assigning stars and writing a detailed review. Evaluations are anonymous to encourage the frank expression of opinions.
What’s more, the evaluations will also be visible on the Microsoft Store, giving potential users an overview of the pros and cons of each application before they even integrate it into their workspace.
Users can rate an application on a scale of 1 to 5 and write a review sharing their experience with the application. Other users can mark these reviews as “useful”, providing another layer of feedback. For users who have already installed applications on Teams, they will be proactively invited to evaluate an application during usage sessions.
Publishers can also respond to these notices from the Partner Center, just as you would to notices from AppSource. This allows you to dialogue directly with your users, addressing their concerns and acknowledging their praise.