{"id":8865,"date":"2024-04-29T22:48:53","date_gmt":"2024-04-30T03:48:53","guid":{"rendered":"https:\/\/johndeletre.blog\/2024\/04\/mtrow-remote-access-now-available\/"},"modified":"2024-04-30T08:22:45","modified_gmt":"2024-04-30T13:22:45","slug":"mtrow-remote-access-now-available","status":"publish","type":"post","link":"https:\/\/johndeletre.blog\/en\/2024\/04\/mtrow-remote-access-now-available\/","title":{"rendered":"MTRoW remote access now available"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8865\" class=\"elementor elementor-8865 elementor-8771\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49d2614 e-flex e-con-boxed e-con e-parent\" data-id=\"49d2614\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a58336 elementor-widget elementor-widget-text-editor\" data-id=\"4a58336\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Available since <strong>April 23rd<\/strong>Microsoft Teams Rooms Pro management allows Teams Rooms Pro managers to securely connect remotely to a Teams Rooms device via the Teams Room Pro management portal to resolve hardware and\/or software configuration issues on Teams Rooms devices on Windows. Teams Rooms Pro Management remote access supports all certified <strong>Windows-based<\/strong> Teams Rooms running the <strong>Windows 11<\/strong> operating system. Thanks to role-based access controls, Teams Rooms Pro Management support staff can remotely connect to the Teams Rooms device unattended when the device is not on a call.<\/p>\n<h4>Prerequisites<\/h4>\n<ul>\n<li><strong>Membership at tenant level to activate functionality:<\/strong> by default, remote access is not activated for your tenant. It must be enabled to assign role-based authorizations. You must also confirm that you give permission to activate this feature.<\/li>\n<li><strong>Customized role authorizations :<\/strong> By default, Teams Pro management roles are not enabled for remote access. If you choose to enable remote access, you&#8217;ll need to apply remote access authorization to a custom role, and assign users and rooms access to the feature.<br \/>To create, modify or assign custom roles, your account must have one of the following authorizations:<br \/>&#8211; <strong>Global Administrator<\/strong><br \/>&#8211; <strong>Teams Rooms Pro Manager<\/strong><\/li>\n<li><strong>Access to the Teams Rooms Pro management portal: <\/strong>to use remote access, the user of the customized Teams Room Pro management role must log in to your organization&#8217;s Teams Rooms Pro management portal. You cannot use remote access to access Teams Rooms devices outside the Teams Rooms Pro management portal.<\/li>\n<\/ul>\n<h4>Limitations<\/h4>\n<p>Remote access via the Teams Rooms Pro management portal has the following limitations:<\/p>\n<ul>\n<li>Not supported in GCC, GCC-High or DoD tenants.<\/li>\n<li>Not supported in the Teams Rooms multi-tenant management portal<\/li>\n<li>You cannot establish a Teams Rooms Pro management session from one tenant to another.<\/li>\n<li>May not be available in all markets or locations.<\/li>\n<\/ul>\n<h4>Supported platforms<\/h4>\n<p>This feature applies to :<\/p>\n<ul>\n<li>Windows 11 in Teams for Windows rooms<\/li>\n<li>In Teams rooms for Android (coming soon)<\/li>\n<li>Edge browser<\/li>\n<\/ul>\n<h4>Configuration<\/h4>\n<p>To configure your tenant for remote access, you&#8217;ll need to perform the following tasks:<\/p>\n<h5><strong>Task 1: Enable remote access<\/strong><\/h5>\n<ol>\n<li>Log in to the Teams Rooms Pro management portal and go to  <br \/><strong>Settings &gt; Remote access<\/strong>.<\/li>\n<li>In the <strong>Remote Access<\/strong> section :  <br \/>a. Set Enable remote access to <strong>On<\/strong> to enable the use of remote access in your tenant. The default setting is Off.  <br \/>b. Enter the e-mail address of the Admin user who recognizes the activation of this feature.<\/li>\n<li>Select <strong>Save<\/strong>.<\/li>\n<\/ol>\n<h5><strong>Task 2: Configure remote access authorizations<\/strong><\/h5>\n<p>By default, the Teams Rooms Pro manager role will not have remote access permissions enabled. From the Teams Rooms Pro management portal, under <strong>Settings\/Roles<\/strong>:<\/p>\n<ol>\n<li>Create a custom role: You need to create a custom role to grant remote access to all Pro management administrators, site managers and site technicians, and to assign the rooms they will be authorized to access.<\/li>\n<li>From the role creation wizard: create a name and description for this custom role.<\/li>\n<li>Assign permissions : To start a remote access session from the Teams Rooms Pro management portal, the role needs permission to <strong>view<\/strong> or <strong>modify<\/strong> remote access on the role assignment. There are two new authorizations for remote access: <strong>View<\/strong> &#8211; the view authorization will allow remote connection to the device, but will not allow keyboard control. You will only see what is displayed on the device and Teams Rooms screens. <strong>Modify<\/strong> &#8211; the Modify authorization will allow remote connection to the device with full control. NOTE: It is not necessary to apply additional permissions to this custom role.<\/li>\n<li>Create assignments : You can create groups (called assignments) for specific users and for specific devices. Only users and devices that have been included in an assignment will have remote access enabled.<\/li>\n<li>Finish and Save<\/li>\n<\/ol>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e966d8 elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"2e966d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" 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data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6ODgzNSwidXJsIjoiaHR0cHM6XC9cL2pvaG5kZWxldHJlLmJsb2dcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjRcLzA0XC9DYXB0dXJlLWRlY3Jhbi0yMDI0LTA0LTI5LTIxMTY0OC5wbmciLCJzbGlkZXNob3ciOiIyZTk2NmQ4In0%3D\" href=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-29-211648.png\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-29-211648-1024x505.png\" alt=\"Capture d\u2019\u00e9cran 2024-04-29 211648\" \/><\/figure><\/a><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb6fc1e elementor-widget elementor-widget-text-editor\" data-id=\"fb6fc1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Source<\/h4>\n<ul>\n<li><a href=\"https:\/\/partner.rooms.microsoft.com\/files\/pub\/docs\/Teams%20Rooms%20Pro%20Management%20Remote%20Access.pdf\" target=\"_blank\" rel=\"noopener\">Microsoft | Teams Room Pro Manager | Remote Access Guide<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-507b1c0 elementor-widget elementor-widget-bae-pdf-native-embedder\" data-id=\"507b1c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bae-pdf-native-embedder.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class =\"native_style\">\r\n\t\t\t     \t\t<div class=\"download\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"my_native\">\r\n\t\t\t<iframe src=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2024\/04\/Teams-Rooms-Pro-Management-Remote-Access.pdf\"><\/iframe>\r\n\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Available since April 23rdMicrosoft Teams Rooms Pro management allows Teams Rooms Pro managers to securely connect remotely to a Teams&hellip;<\/p>\n","protected":false},"author":1,"featured_media":8773,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[46],"tags":[66,204],"class_list":["post-8865","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-teams-en","tag-microsoft-teams-room-en","tag-mtrow-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>MTRoW remote access now available &#062; JD. 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