{"id":8748,"date":"2024-04-09T23:24:04","date_gmt":"2024-04-10T04:24:04","guid":{"rendered":"https:\/\/johndeletre.blog\/2024\/04\/teams-innovations-at-enterprise-connect-2024\/"},"modified":"2024-04-09T23:30:45","modified_gmt":"2024-04-10T04:30:45","slug":"teams-innovations-at-enterprise-connect-2024","status":"publish","type":"post","link":"https:\/\/johndeletre.blog\/en\/2024\/04\/teams-innovations-at-enterprise-connect-2024\/","title":{"rendered":"Teams innovations at Enterprise Connect 2024"},"content":{"rendered":"
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Microsoft recently unveiled a series of exciting innovations for Microsoft Teams atEnterprise<\/strong> Connect<\/strong> 2024<\/strong>. For those of you who don’t know what Enterprise Connect is, it’s an annual conference focusing on business communication technologies. It brings together industry leaders, solution providers, technical experts and IT professionals to discuss trends, challenges and innovations in enterprise communication and collaboration. Microsoft took the opportunity to reveal an exciting set of new features for Microsoft Teams and its associated devices. Here are the highlights:<\/p>\n

Channel Discovery Flow<\/h4>\n

The Teams discovery feed is a personalized feed that highlights relevant channel content, making it easy to track information. It allows you to update yourself on publications and interact with them.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Voice Isolation<\/h4>\n

Voice Isolation is a Teams feature that uses AI to eliminate background noise, including human voices, for clearer calls and meetings. It recognizes your voice and ensures that only your voice is transmitted. Voice isolation can be activated for calls and meetings. <\/p>\n

\ud83d\udc49 This feature requires a Teams Premium <\/strong>license and will be available in April<\/span><\/strong>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Copilot Compose enhancements<\/h4>\n

Turn your ideas into concise messages with these improvements to Copilot compose in chat and channels. You’ll be able to ask Copilot to personalize your draft messages using your own prompts, such as “make it funny” or “add a call to action”.<\/p>\n

\ud83d\udc49 Please note: to take advantage of this new feature, you’ll need a Copilot license for Microsoft 365. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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99.999% Service Level Agreement for Teams Phone<\/h4>\n

Starting April 1<\/strong>, Microsoft updates the service level agreement for Teams Phone to 99.999%<\/strong> availability \ud83e\udd29 This agreement covers Microsoft Teams Calling Plans<\/strong>, Teams Phone<\/strong> and PSTN Audio Conferencing<\/strong>. If a user’s ability to initiate a PSTN call, dial into an audio conference via PSTN, or handle calls with queues or an auto-attendant falls below 99.999% in a given month, Microsoft calculates the total downtime and pays a service credit based on the duration of the incident (in minutes) multiplied by the number of users potentially impacted by the incident.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Autopilot for Teams Rooms on Windows <\/h4>\n

Autopilot<\/strong> and Auto-login<\/strong> for touchless remote provisioning of devices for Microsoft Teams rooms on Windows. This feature automates device registration and configuration from the cloud, using credentials stored in the Teams Rooms Pro management service. It enables IT teams to significantly reduce deployment time and costs, while improving security and compliance. Autopilot for Teams Rooms on Windows will be available as a public preview in April for rooms with a Teams Rooms Pro license.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Intelligent call summary<\/h4>\n

The calls app in Teams will soon integrate AI-generated notes and action items from your calls, allowing you to focus on your conversations while saving time coordinating next steps. The intelligent
\n call summary<\/strong>
\n<\/span> will work for VoIP and PSTN calls, and summaries will be created for calls with transcription enabled.<\/p>\n

\ud83d\udc49 This feature will be available
\n in the first half of 2024<\/strong>
\n<\/span> for users of Teams Premium<\/strong> and Copilot for Microsoft 365<\/strong>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Smart meeting summary on mobile<\/h4>\n
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Teams’ intelligent mobile summary feature makes it easy to keep track of meetings on the move. Available for iOS and Android, it offers AI-generated meeting notes and tasks, as well as the ability to browse the meeting recording by speaker.<\/p>\n

\ud83d\udc49 This function is available to Teams Premium<\/strong> and Copilot for Microsoft 365<\/strong> users.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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La Queue App<\/h4>\n

The all-new Queue App<\/strong> is a collaborative call management solution enabling team members to manage customer calls and supervisors to manage call queues, access reports and analyze data. I’ve already told you about it in a dedicated article on the Queue App, available
\n HERE<\/strong>
\n<\/a>.<\/p>\n

\ud83d\udc49 The Queue App<\/strong> will require the Teams Premium<\/strong> license and will be available
\n in the first half of 2024.<\/strong>
\n<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Join your meetings with a QR code in Windows and Android Teams rooms<\/h4>\n

The new Microsoft Teams feature lets you quickly join a meeting from a Teams room by scanning a QR code with a mobile device, activating companion mode on Teams mobile. The QR code, located on the Teams Room home screen, can also be used to start an ad-hoc meeting or stream content from the mobile device to the Teams Room screen using casting mode. Administrators will be able to manage this feature via device settings and the Teams admin center.<\/p>\n

\ud83d\udc49 This feature will be available
\n first half of 2024<\/strong>
\n<\/span>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Interoperability enhancements: Join by meeting ID <\/h4>\n

For customers who have enabled direct guest membership for their Teams rooms on Windows, they can now clearly see the different options available for joining meetings by meeting ID. They can select the platform they wish to join by clicking on the corresponding button, instead of using a drop-down menu. C<\/p>\n

\ud83d\udc49 This update will be available for Teams Rooms on Windows in
\n April<\/strong>
\n<\/span>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Automatic camera changeover for IntelliFrame<\/h4>\n

Microsoft Teams introduces automatic camera switching for IntelliFrame<\/strong>, enhancing the hybrid meeting experience. This function uses AI to select the best view of room participants, using multiple video sources, including laptop cameras. It automatically changes the viewing angle for remote participants when someone is hidden or speaking directly into the laptop camera.<\/p>\n

\ud83d\udc49 This innovation will be included in Teams Rooms Pro <\/strong>licenses and available
\n later this year<\/strong>
\n<\/span>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Multiple camera view<\/h4>\n

Microsoft Teams’ new multi-camera view feature will enable remote participants to follow all the action in a meeting room. They will be able to manually choose between different views of the room, according to their needs, whether to see a colleague during a presentation, the whiteboard during a brainstorming session, or the superior when it’s time to make a decision.<\/p>\n

\ud83d\udc49 This feature will be available for Teams Rooms Pro licenses <\/strong>and will be launched
\n later this year<\/strong>
\n<\/span>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Spontaneous meeting<\/h4>\n

The “Meet Now” function in group chat makes it easy to start a spontaneous online meeting with your team, without planning. It enables real-time communication and keeps content in context for easy access.<\/p>\n

\ud83d\udc49 This feature will be available
\n spring<\/strong>
\n<\/span>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Function update: Manage what participants see<\/h4>\n

With the new “manage what attendees see” feature, organizers can easily make presenters appear and disappear from the screen with a simple toggle button. Presenters will have a “live<\/strong> ” indicator on their video stream when they are displayed on screen. <\/p>\n

\ud83d\udc49 This feature is included in webinar<\/strong> and townhall<\/strong> meetings and requires a Teams Premium<\/strong> license. This update will be available in
\n May<\/strong>
\n<\/span>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Click to call<\/h4>\n

Click to Call is a feature I’ve already told you about that makes it easy for your customers to reach your organization’s sales and support teams, for example, directly from your website with just
\n a single click<\/strong>
\n<\/span>. Your developers can add, customize and program the click widget to call and connect your customers to a specific Teams call queue or auto-attendant, and the call recipient will receive the call directly in Teams. Call recipients need a Teams Phone license. To enable this personalized experience on web and mobile applications, the use of voice and video calls (VoIP) will be billed through Azure communication services. <\/p>\n

\ud83d\udc49 Click to Call is
\n now generally available<\/strong>
\n<\/span>. To learn more, go to the source section of this article.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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User interface enhancements for Teams Phone devices<\/h4>\n