{"id":5433,"date":"2023-06-06T22:57:56","date_gmt":"2023-06-07T03:57:56","guid":{"rendered":"https:\/\/johndeletre.blog\/2023\/06\/virtual-reception\/"},"modified":"2023-12-16T15:09:54","modified_gmt":"2023-12-16T20:09:54","slug":"virtual-reception","status":"publish","type":"post","link":"https:\/\/johndeletre.blog\/en\/2023\/06\/virtual-reception\/","title":{"rendered":"Virtual reception"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5433\" class=\"elementor elementor-5433 elementor-5424\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-159a1d0 e-flex e-con-boxed e-con e-parent\" data-id=\"159a1d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae06fdc elementor-widget elementor-widget-text-editor\" data-id=\"ae06fdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With the new update <strong>(1449\/1.0.95.2023042701)<\/strong> of the application on Microsoft Teams screens the virtual reception functionality is now generally available! Virtual reception lets you welcome and serve visitors or employees via a video call on a Teams screen. It can be used for virtual reception, helpdesk and a variety of use cases in all sectors. IT administrators can easily configure virtual reception with contact and routing information. This feature is available on Teams-certified screens with the Teams license for shared devices. Thanks to this new feature, you can :&nbsp;<\/p>\n<ul>\n<li>Offer a friendly and professional welcome to your guests and\/or customers<\/li>\n<li>Put your customers and\/or visitors in touch with the right person or service<\/li>\n<li>Offer remote assistance with high-quality sound and video<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b5ee94 elementor-widget elementor-widget-image\" data-id=\"1b5ee94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/06\/virtual-front-desk-2.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTQyNywidXJsIjoiaHR0cHM6XC9cL2pvaG5kZWxldHJlLmJsb2dcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjNcLzA2XC92aXJ0dWFsLWZyb250LWRlc2stMi5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/06\/virtual-front-desk-2.png\" class=\"attachment-full size-full wp-image-5427\" alt=\"\" srcset=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/06\/virtual-front-desk-2.png 1280w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/06\/virtual-front-desk-2-300x169.png 300w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/06\/virtual-front-desk-2-1024x576.png 1024w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/06\/virtual-front-desk-2-768x432.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e5fb85 elementor-widget elementor-widget-text-editor\" data-id=\"2e5fb85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>How do I configure it?<\/h4>\n<p>The first thing you need to do is assign a shared device license to the account you want to use for your virtual reception. You&#8217;ll also need to set up a hot-desking policy and assign it to this account. Once you are authenticated on your Teams screen, follow the video guide below:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca016d elementor-widget elementor-widget-video\" data-id=\"1ca016d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/06\/Presentation1.mp4\" autoplay=\"\" loop=\"\" controls=\"\" muted=\"muted\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f12f22d elementor-widget elementor-widget-text-editor\" data-id=\"f12f22d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Note<\/h4>\n<p>As you can see, setting it up is pretty straightforward. I wish Microsoft had come up with a solution for mass deployment, but who knows, maybe it&#8217;ll come in a future update? I didn&#8217;t mention it above, but you should know that you can of course, instead of calling a user, call a switchboard or a queue \ud83d\ude09<\/p>\n<h4>Source  <\/h4>\n<ul>\n<li><a href=\"https:\/\/support.microsoft.com\/en-au\/office\/what-s-new-in-microsoft-teams-devices-eabf4d81-acdd-4b23-afa1-9ee47bb7c5e2#ID0EBD=Teams_displays\" target=\"_blank\" rel=\"noopener\">Microsoft | Support &#8211; What&#8217;s new in Microsoft Teams for Teams screens<\/a><\/li>\n<li><a href=\"https:\/\/techcommunity.microsoft.com\/t5\/microsoft-teams-blog\/what-s-new-in-microsoft-teams-may-2023\/ba-p\/3835500\" target=\"_blank\" rel=\"noopener\">Microsoft | Techcommunity &#8211; Teams Blog  <\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>With the new update (1449\/1.0.95.2023042701) of the application on Microsoft Teams screens the virtual reception functionality is now generally available!&hellip;<\/p>\n","protected":false},"author":1,"featured_media":5423,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[46],"tags":[208],"class_list":["post-5433","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-teams-en","tag-teams-display-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Virtual reception &#062; JD. 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