{"id":3881,"date":"2023-01-04T23:07:38","date_gmt":"2023-01-05T04:07:38","guid":{"rendered":"https:\/\/johndeletre.blog\/2023\/01\/evolution-of-busy-on-busy\/"},"modified":"2023-12-16T15:06:56","modified_gmt":"2023-12-16T20:06:56","slug":"evolution-of-busy-on-busy","status":"publish","type":"post","link":"https:\/\/johndeletre.blog\/en\/2023\/01\/evolution-of-busy-on-busy\/","title":{"rendered":"Evolution of &#8220;Busy on Busy"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3881\" class=\"elementor elementor-3881 elementor-3864\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a0601d e-flex e-con-boxed e-con e-parent\" data-id=\"9a0601d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31d61cb elementor-widget elementor-widget-image\" data-id=\"31d61cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-1.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzg2NywidXJsIjoiaHR0cHM6XC9cL2pvaG5kZWxldHJlLmJsb2dcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjNcLzAxXC9CdXN5LW9uLUJ1c3ktMS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1516\" height=\"613\" src=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-1.png\" class=\"attachment-full size-full wp-image-3867\" alt=\"\" srcset=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-1.png 1516w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-1-300x121.png 300w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-1-1024x414.png 1024w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-1-768x311.png 768w\" sizes=\"(max-width: 1516px) 100vw, 1516px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5039755 elementor-widget elementor-widget-text-editor\" data-id=\"5039755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Soon Microsoft will update the option called <b>&#8220;Busy on Busy&#8221;<\/b> which allows you to prevent a second call from appearing on your desktop, when you are already on a call or in a meeting. Indeed, the option is now in public pre-release and will allow administrators to let users choose to be able to control it by themselves via the <b>Calls <\/b>menu of their Microsoft Teams client. This functionality is planned for <strong>February 2023<\/strong>.  <\/p>\n<h4>How to activate it<\/h4>\n<p>Log in to your portal <a href=\"https:\/\/admin.teams.microsoft.com\/policies\/calling\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <strong>Teams Admin Center (TAC)<\/strong><br \/>\n<\/a> in the <strong>Voice &gt; Calling Policies<\/strong> menu. If you want to enable this option for some users and not your entire organization, I suggest you create a new one. Otherwise, you can change the one used by the majority of your users. In the <strong>Busy on busy when in a call<\/strong> section, please select <strong>User controlled <\/strong>as below.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f1ccc9 elementor-widget elementor-widget-image\" data-id=\"4f1ccc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzg2OSwidXJsIjoiaHR0cHM6XC9cL2pvaG5kZWxldHJlLmJsb2dcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjNcLzAxXC9CdXN5LW9uLUJ1c3kucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1743\" height=\"1362\" src=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy.png\" class=\"attachment-full size-full wp-image-3869\" alt=\"\" srcset=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy.png 1743w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-300x234.png 300w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-1024x800.png 1024w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-768x600.png 768w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-1536x1200.png 1536w\" sizes=\"(max-width: 1743px) 100vw, 1743px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b17326 elementor-widget elementor-widget-text-editor\" data-id=\"1b17326\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once enabled, it may take a little while for your users to see it in their Teams client. But once available in their clients, access the <strong>settings &gt; Calls <\/strong>you will see an option entitled: <strong>&#8220;When you are on a call and receive another call&#8221; <\/strong>you will have the choice between:  <\/p>\n<ul>\n<li>Let new calls ring<\/li>\n<li>Send a busy signal  <\/li>\n<li>Redirect as if the call was not answered<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24e2969 elementor-widget elementor-widget-image\" data-id=\"24e2969\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-2-1.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkyNSwidXJsIjoiaHR0cHM6XC9cL2pvaG5kZWxldHJlLmJsb2dcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjNcLzAxXC9CdXN5LW9uLUJ1c3ktMi0xLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1924\" height=\"1128\" src=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-2-1.png\" class=\"attachment-full size-full wp-image-3925\" alt=\"\" srcset=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-2-1.png 1924w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-2-1-300x176.png 300w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-2-1-1024x600.png 1024w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-2-1-768x450.png 768w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2023\/01\/Busy-on-Busy-2-1-1536x901.png 1536w\" sizes=\"(max-width: 1924px) 100vw, 1924px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bbcfa0 elementor-widget elementor-widget-text-editor\" data-id=\"5bbcfa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"font-family: var(--font-heading);\">Source<\/h4>\n<ul>\n<li><a href=\"https:\/\/www.microsoft.com\/en-ca\/microsoft-365\/roadmap?filters=&amp;searchterms=86991\" target=\"_blank\" rel=\"noopener\">Microsoft 365 &#8211; Roadmap &#8211; ID 86991<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Soon Microsoft will update the option called &#8220;Busy on Busy&#8221; which allows you to prevent a second call from appearing&hellip;<\/p>\n","protected":false},"author":1,"featured_media":3877,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[46],"tags":[163,149],"class_list":["post-3881","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-teams-en","tag-busy-on-busy-en","tag-microsoft-teams-phone-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Evolution of &quot;Busy on Busy &#062; JD. Blog<\/title>\n<meta name=\"description\" content=\"Manage how your calls are redirected when you are busy with another call in progress from your Teams client.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/johndeletre.blog\/en\/2023\/01\/evolution-of-busy-on-busy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Evolution of &quot;Busy on Busy\" \/>\n<meta property=\"og:description\" content=\"Manage how your calls are redirected when you are busy with another call in progress from your Teams client.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/johndeletre.blog\/en\/2023\/01\/evolution-of-busy-on-busy\/\" \/>\n<meta property=\"og:site_name\" content=\"JD. 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