{"id":10793,"date":"2025-05-07T21:29:21","date_gmt":"2025-05-08T02:29:21","guid":{"rendered":"https:\/\/johndeletre.blog\/2025\/05\/connect-your-intercom-to-teams-with-cybergate\/"},"modified":"2025-05-07T21:34:12","modified_gmt":"2025-05-08T02:34:12","slug":"connect-your-intercom-to-teams-with-cybergate","status":"publish","type":"post","link":"https:\/\/johndeletre.blog\/en\/2025\/05\/connect-your-intercom-to-teams-with-cybergate\/","title":{"rendered":"Connect your Intercom to Teams with CyberGate"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10793\" class=\"elementor elementor-10793 elementor-10771\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0dbb5d e-flex e-con-boxed e-con e-parent\" data-id=\"f0dbb5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b703159 elementor-widget elementor-widget-text-editor\" data-id=\"b703159\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Is your organization migrating from a traditional SIP-based phone system to Microsoft Teams, and would you like to connect your existing SIP audio\/video intercom to Teams? <strong>CyberGate<\/strong> &#8216;s <strong>CyberTwice<\/strong> is the ideal solution to make this transition smooth and efficient. olution SaaS hosted on Azure, CyberGate enables two-way audio and video communication between your intercom and Teams users, providing an enhanced reception experience. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16c10f0 elementor-widget elementor-widget-video\" data-id=\"16c10f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/gVMX-xgorZU&quot;,&quot;show_image_overlay&quot;:&quot;yes&quot;,&quot;image_overlay&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/johndeletre.blog\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/cybergate-picture.jpg&quot;,&quot;id&quot;:10777,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t\t\t<div class=\"elementor-custom-embed-image-overlay\" style=\"background-image: url(https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/cybergate-picture.jpg);\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\" role=\"button\" aria-label=\"Play Video\" tabindex=\"0\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-play\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M838 162C746 71 633 25 500 25 371 25 258 71 163 162 71 254 25 367 25 500 25 633 71 746 163 837 254 929 367 979 500 979 633 979 746 933 838 837 929 746 975 633 975 500 975 367 929 254 838 162M808 192C892 279 933 379 933 500 933 621 892 725 808 808 725 892 621 938 500 938 379 938 279 896 196 808 113 725 67 621 67 500 67 379 108 279 196 192 279 108 383 62 500 62 621 62 721 108 808 192M438 392V642L642 517 438 392Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d88e301 elementor-widget elementor-widget-text-editor\" data-id=\"d88e301\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>CyberGate features<\/h4><p>CyberGate is designed to simplify the integration of your SIP video intercom with Microsoft Teams. Here are some of the key features: <\/p><ul><li><strong>Two-way audio and <span style=\"text-decoration: underline;\">video<\/span><\/strong>: Teams users can answer incoming video intercom calls on their Teams desktop client, Teams-enabled desk phone or Teams mobile app. They can also open the door for visitors directly from Teams. <\/li><li><strong>Online purchase and activation<\/strong>: CyberGate is available on Microsoft <a href=\"https:\/\/appsource.microsoft.com\/en-us\/product\/web-apps\/cybertwicebv1586872140395.cybergate?tab=Overview\" target=\"_blank\" rel=\"noopener\">AppSource<\/a> and <a href=\"https:\/\/azuremarketplace.microsoft.com\/en-us\/marketplace\/apps\/cybertwicebv1586872140395.cybergate?tab=Overview\" target=\"_blank\" rel=\"noopener\">Azure Marketplace<\/a>, making it easy for Teams users with an M365 Business or Enterprise license to purchase and activate online.<\/li><li><strong>No additional hardware required<\/strong>: With CyberGate, there&#8217;s no need for an SBC, direct routing, telephone system, operator connection or additional Teams licenses.<\/li><li><strong>Remote door opening<\/strong>: Use the dedicated &#8220;Open door&#8221; button in Teams to open a door or gate remotely.<\/li><li><strong>Individual or group calls<\/strong>: Call individual Teams users or set up group names to call several users simultaneously.<\/li><li><strong>Call recording<\/strong>: Audio and video call recording function available as an option.<\/li><li><strong>Connecting other devices<\/strong>: Connect your IP Pager, IP Visual Alerter, IP Amplifier or IP Camera to Teams for public announcements or pre-recorded audio messages<strong>.<\/strong> <\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-358b26d elementor-widget elementor-widget-image\" data-id=\"358b26d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/architecture-CyberGate.png\" class=\"attachment-full size-full wp-image-10780\" alt=\"\" srcset=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/architecture-CyberGate.png 1280w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/architecture-CyberGate-300x169.png 300w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/architecture-CyberGate-1024x576.png 1024w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/architecture-CyberGate-768x432.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e47689 elementor-widget elementor-widget-text-editor\" data-id=\"3e47689\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Overview in Microsoft Teams<\/h4><p>Below you&#8217;ll see how it works. A call from the intercom rings in a Microsoft Teams client and then, using a button in Teams, opens the door.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5ebe80 elementor-widget elementor-widget-video\" data-id=\"c5ebe80\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/How_to_add_CyberGate_App.webm\" controls=\"\" preload=\"metadata\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48c9b85 elementor-widget elementor-widget-text-editor\" data-id=\"48c9b85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Pricing<\/h4><p>CyberGate subscription fees are based on the number of devices, with monthly or annual plans available, regardless of the number of Teams users. For video intercom, a per-device subscription is required. What&#8217;s more, CyberGate offers a 30-day free trial.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-500d1c4 elementor-widget elementor-widget-image\" data-id=\"500d1c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1771\" height=\"1297\" src=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/pricing-CyberGate.png\" class=\"attachment-full size-full wp-image-10786\" alt=\"\" srcset=\"https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/pricing-CyberGate.png 1771w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/pricing-CyberGate-300x220.png 300w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/pricing-CyberGate-1024x750.png 1024w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/pricing-CyberGate-768x562.png 768w, https:\/\/johndeletre.blog\/wp-content\/uploads\/2025\/05\/pricing-CyberGate-1536x1125.png 1536w\" sizes=\"(max-width: 1771px) 100vw, 1771px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84cbf0a elementor-widget elementor-widget-text-editor\" data-id=\"84cbf0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Source<\/h4><ul><li><a href=\"https:\/\/www.cybertwice.com\/\" target=\"_blank\" rel=\"noopener\">CyberGate | CyberTwice | Solution Website<\/a><\/li><li><a href=\"https:\/\/www.cybertwice.com\/compatibility-list\" target=\"_blank\" rel=\"noopener\">CyberGate | Device compatibility list<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Is your organization migrating from a traditional SIP-based phone system to Microsoft Teams, and would you like to connect your&hellip;<\/p>\n","protected":false},"author":1,"featured_media":10774,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[46],"tags":[277],"class_list":["post-10793","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-teams-en","tag-intercom-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Connect your Intercom to Teams with CyberGate &#062; JD. 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