{"id":10576,"date":"2025-03-12T21:09:20","date_gmt":"2025-03-13T02:09:20","guid":{"rendered":"https:\/\/johndeletre.blog\/2025\/03\/priority-account-chat-control-in-microsoft-teams\/"},"modified":"2025-03-12T21:12:54","modified_gmt":"2025-03-13T02:12:54","slug":"priority-account-chat-control-in-microsoft-teams","status":"publish","type":"post","link":"https:\/\/johndeletre.blog\/en\/2025\/03\/priority-account-chat-control-in-microsoft-teams\/","title":{"rendered":"Priority Account Chat Control in Microsoft Teams"},"content":{"rendered":"
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Microsoft Teams continues to deliver advanced, secure collaboration tools. One of the latest additions, control over incoming chats for priority accounts<\/strong>, promises to transform the way users manage their internal communications. Here’s a detailed look at this feature. <\/p>

What are Priority Account Chat Controls?<\/h4>

Priority account chat controls<\/strong> allow users to manage unwanted internal communications via a policy setting. This feature is designed to give users the ability to block new incoming chats from people within their organization, ensuring a smoother, less disruptive communications experience. <\/p>

Key features<\/h4>

  1. Block Internal Chats<\/strong>: Users can now block new incoming chats from people within their organization. This feature is particularly useful for avoiding unwanted interruptions and concentrating on important tasks. <\/p><\/li>

  2. New contact notification<\/strong>: When a new contact attempts to start a conversation, users receive a notification allowing them to choose whether to accept or block the conversation. This offers greater control over interactions and helps maintain a productive working environment. <\/p><\/li>

  3. Seamless integration<\/strong>: To use this feature, users must be on the new Teams desktop or web client. This ensures seamless integration and a consistent user experience. <\/p><\/li><\/ol>

    How do I activate chat controls for Priority Accounts?<\/h4>

    Activating this feature requires two administrative checks:<\/p>

    1. Messaging settings for priority accounts<\/strong>: In the Teams administration center, under “Messaging settings”, activate chat control for priority accounts.<\/p><\/li>

    2. Priority Accounts Messaging Policy<\/strong>: Under “Messaging Policies”, select the policy you wish to update or create a new one, then activate the Priority Accounts chat control.<\/p><\/li><\/ol>

      Both settings must be enabled for a user to block new incoming chats. Below is a step-by-step guide provided by Microsoft. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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