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UID:10525-1743593400-1743600600@johndeletre.blog
SUMMARY:Innovating for tomorrow with Microsoft Copilot
DESCRIPTION:Solulan is pleased to invite you to the 2nd edition of our exclusive event\, entitled “Innovating for tomorrow with Copilot”\, to be held very soon at the Royal Mount\, one of Montreal’s most popular shopping centers. \nThis exceptional event represents a unique opportunity to discover how Microsoft Copilot’s revolutionary technologies can transform your business and prepare you for future challenges. \nOur experts will be on hand to share their expertise through live demonstrations\, exploring various aspects of Microsoft Copilot AI. You’ll also have the opportunity to talk directly with our specialists and ask questions tailored to your company’s specific needs. For my part\, I’ll be delighted to talk to you about Microsoft Teams Premium\, Copilot in Teams\, and many other solutions\, all linked to Unified Communications and the Contact Center.
URL:https://johndeletre.blog/en/event/innovating-for-tomorrow-with-microsoft-copilot/
LOCATION:Royal Mount\, 5050 Chem. de la Côte-de-Liesse \, Mount Royal\, QC\, H4P 0C9
ATTACH;FMTTYPE=image/png:https://johndeletre.blog/wp-content/uploads/2025/03/RoyalMount_April.png
ORGANIZER;CN="Solulan":MAILTO:info@solulan.com
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DTSTART;TZID=America/New_York:20250424T080000
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UID:10699-1745481600-1745514000@johndeletre.blog
SUMMARY:Revolutionize your customer service with Deepdesk AI
DESCRIPTION:Deepdesk is an artificial intelligence solution for contact centers\, designed to improve efficiency and customer satisfaction. Used by thousands of agents\, it automates repetitive tasks\, enabling agents to concentrate on high value-added interactions. Thanks to data and sentiment analysis\, Deepdesk offers real-time suggestions and optimal actions\, personalizing interactions and automatically capturing important details.   \n\nInnovation in AI: Discover the latest advances in artificial intelligence applied to customer service. Deepdesk uses sophisticated algorithms to automate repetitive tasks\, allowing your agents to focus on higher value-added interactions. \nImproved efficiency: Learn how Deepdesk can reduce response times and increase your teams’ productivity. Thanks to intelligent automation\, your agents can handle more requests in less time\, while maintaining a high level of quality. \nEnhanced customer satisfaction: Explore Deepdesk’s features for personalized customer interactions. Using real-time data\, Deepdesk delivers precise\, relevant responses\, enhancing customer experience and loyalty. \nReturn on investment: Understand how Deepdesk integration can generate a significant return on investment. By reducing operational costs and increasing customer satisfaction\, your company can see a significant improvement in its bottom line. \nCase studies and live demonstrations: Attend live Deepdesk demonstrations and discover real-life case studies from companies that have already benefited from this solution. See for yourself how Deepdesk can be seamlessly integrated into your existing operations. \n\nIn this session\, we’ll give you an overview of DeepDesk and a brief demonstration of Tendfor\, a certified business telephony platform for Microsoft Teams.
URL:https://johndeletre.blog/en/event/revolutionize-your-customer-service-with-deepdesk-ai/
LOCATION:Royal Castle\, 3500 Bd du Souvenir\, Laval\, QC\, H7V 1X2\, Canada
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ORGANIZER;CN="InfoT%C3%A9l%C3%A9com":MAILTO:info@infotelecom.ca
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